Elevate Your Cat’s Playtime
Introducing the Multi-Level Cat Tree with Condo, the ultimate playground for your feline friends. This luxurious cat tower is designed with multiple levels and spacious areas, making it perfect for families with 3-4 cats. Your pets will love exploring, climbing, and lounging in their new favorite spot. Available in two stylish colors—gray and beige—this cat tree fits seamlessly into any home decor while providing a safe and engaging environment for your cats.
Features That Make a Difference
- Multi-Level Design: With several platforms, your cats can climb, jump, and play while satisfying their natural instincts.
- Spacious Condo: The roomy condo offers a cozy retreat for your cats to nap and relax in comfort.
- Durable Scratching Posts: Wrapped in natural sisal, the scratching posts are designed for durability and are perfect for maintaining your cats’ claws.
- Interactive Toys: Comes with a cute drop ball and a spring ball to keep your cats entertained and engaged during playtime.
- Safe Materials: Crafted from healthy, environmentally friendly materials, this cat tree ensures the safety and well-being of your pets.
- Easy Assembly: Simple installation with included instructions means you can set it up in no time.
Why Your Cats Will Love It
This Multi-Level Cat Tree isn’t just a piece of furniture; it’s a complete playground for your cats! It’s perfect for active play, offering plenty of climbing and scratching opportunities that will keep your pets entertained for hours. The spacious condo provides a private resting area, making it an ideal spot for a nap after a busy day of playing. The thoughtful design encourages physical activity, helping your cats stay fit and healthy.
Enhance Your Cat’s Living Space Today
Transform your home into a cat paradise with the Multi-Level Cat Tree with Condo. Your cats deserve a space where they can explore, play, and relax, and this cat tree provides just that. Treat your furry friends to an enriching environment that promotes their happiness and well-being. Don’t miss out on this opportunity to elevate your cats’ living experience. Order yours today and watch your cats thrive in their new playground!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of prismelle.co (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of prismelle.co.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of prismelle.co (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://prismelle.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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